Unable to import opensubtitles.org account

I’m trying to import my account over from opensubtitles.org (including my VIP status), but the form says it can’t find my e-mail. I’m pretty sure that it’s correct though.
Anyone able to shed some light on that?

sure

it’s better to send us a message on the contact form for personal things, we don’t want to put your personal infomations on a public forum