Iplay IPTV for Apple TV

In the apple tv app IPlay for IPTV, i am able to log into opensubtitles.com. The app confirms I am logged in. I found a new title to watch, go to subtitles, the app finds a few. I click on it to add it, and it tells me to check my log in details on opensubtitles.com. Whats going on?

Thanks in advance.

if you are able to extract a log file from your app we’ll be happy to look at it, otherwise you’ll have to consult the support of the problematic application

I have the same problem with iPlayTV and i have apple tv , need help to fix this

same answer… we can have a look at log files if available, but otherwise you’ll have to consult with the developper of the app you are using